Cancellation and Rescheduling Policy

If you cancel: If you call at least 14 days before the program is scheduled, we will try to reschedule your program for another available date within the season, or you may offer your program session to a friend of the same age. Please alert us of any participant changes. All changes will need to be verified by Oceans of Fun staff.

If you call less than 14 days before your scheduled program, you may reschedule for a $25.00 rescheduling fee per reservation based on availability. Please call Oceans of Fun directly to make arrangements.

We do not issue refunds if you cancel.

If we cancel: Oceans of Fun reserves the right to cancel programs based on weather restrictions or animal needs. We will attempt to reschedule a cancelled program. If we are unable to do so, or if we cannot accommodate you in another session, you will receive a refund.